What are the advantages of using a family owned business? There are family members involved in every facet of the business. In addition to
having done every job there is including packing, loading, out of state deliveries, sales, telemarketing, hiring/firing etc…, Bruno Castellano personally goes out on
the jobs everyday and provides on site job training and personal assessment . He does and has done it all! This on-the-job quality control provides us with the real
world feedback loop that allows us to fine tune and tweak the labor intensive portion of the service we provide. His wife, Linda is involved in every aspect of
making sure everything is running smoothly in the office from managing the office personnel to scheduling to the payroll to the logistics which are boggling to the
mind. Linda is the glue that makes it all stick together. His son, Paolo is in charge of going out to the prospective customers' houses and creating possibly the most detailed computer
generated surveys possible with whatever the current level of technology will allow and trains others to
do the same. Paolo has done the packing and the moving which is quite possibly one of the most important attributes of a moving estimator. Paolo freely shares all of his years of on the job experience which
translates into a complete understanding of all facets of the move from packing to readiness to exactly how each and every part of the estimate is calculated.
 With Peacock
, the quality control begins with the estimate. We do not just come to your house, mark things down and mail you the quote. When we sit down to give you a quote,
we first chat to determine the nature of your needs. Based on the need, we systematically formulate a plan of attack based on the most elemental concepts. Moving
is not rocket science, rather it is the science of incremental steps whose proper progression leads to a clockwork-type experience of working with a good friend.
In addition to the big three being involved, Peacock
also offers a variety of perks that show how we go the extra yard to be there for you;
Free box deliveries for most moves.2. Free trailer storage for long distance moves. 3.
Free boxes on all out of state moves and for Intrastate moves within Illinois 35 miles or more from door to door. 4.
Affordable boxes for local moves => $2.50 deposit/box with $2.00 refundable upon return in reusable condition => Why pay $3, $4, or $5 for small, medium and large boxes at the self storage places when you can end up paying only 50¢ for the same box? 5.
Free readiness checks: One thing that we believe shows you our commitment you your move going right on the money is that, at the beginning of the estimate, we explain exactly how to be ready, how
to pack and we diligently mark down all possible pickup and delivery conditions which could have direct bearing upon the final move cost. We then come out upon your request a few days before the
move and double check the situation to make sure the boxes have been properly packed, numbered, labeled, staged, etc…we make sure any little questions that you might have thought of after we left
are answered. We then compare your actual packing/readiness/items to be moved/box count to that of which we originally quoted. This gives you the time needed to remedy any imperfections in the
packing/readiness process so you will be satisfied with the outcome of your move. At the end of the move, we want you to think of Peacock and perfect moves as one and the same!6.
Free floor coverings at both locations and stretch wrap for all upholstered items.
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which is capable of storing 50+ trailers on site. At Peacock, things are done the old
fashioned way. We want you to be our friend when we are done moving you! We do not advertise in the Yellow pages, rather, we get most of our business from referrals.
